Exchange & Return Policy

Royal Glam Exchange & Return Policy

ALL JEWELRY IS FINAL SALE. WE DO NOT ACCEPT RETURNS FOR REFUNDS

IF AN ITEM ARRIVES BROKEN, PLEASE EMAIL US WITHIN 24 HOURS at mhammett@royalglams.com or contact 202-670-GLAM (4526)

EXCHANGE: We honor exchanges with a 5 days exchange policy. The exchange time frame start after the confirmed delivery date. The item must be in New/Unworn conditions.

FOR ANY TYPE OF EXCHANGE- CUSTOMERS ARE RESPONSIBLE FOR ALL SHIPPING FEES (WHEN WHEN ITEM IS SHIPPED RETURNED).

Please send all exchanges:

RoyalGlam

2711 29th Street SE

Washington, DC 20020

ROYAL GLAM IS NOT RESPONSIBLE FOR LOST/DAMAGED PACKAGES IF YOUR PACKAGE STATES IT WAS DELIVERED.

Note: We will provide tracking information once the item ships.

NOTE: All orders can only be shipped to the confirmed address. We are not responsible to change the address if you use PayPal payments. RoyalGlam will only ship to address that matches the credit card or Paypal account used.